Kayako Support Suite allows you to organize some type of assistance on your website, through e-mail, online database of questions, Chat, caliper through tickets.
– Includes AJAX
– Active Directory (LDAP),
– vBulletin, ModernBill integration
– Voice chat
– Microsoft ® Outlook ® integration
– Teamwork module will allow you to communicate not alone, but in groups.
– and other features.
Additional software for: LiveResponse Client Application InstaAlert SyncWorks Outlook Plug-InKayakoMobile
developer site: http://www.kayako.com/products/fusion/